Privacy Policy

Introduction

Welcome to Zo360. This Privacy Policy explains how Wabima Innovative Concept ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our mobile application and services (collectively, the "Services"). Please read this privacy policy carefully.

Personal Information

When you register for and use our Services, we may collect:

• Name, email address, and phone number
• Profile picture and date of birth
• Payment information (processed securely through third-party payment processors)
• Government-issued ID for driver verification
• Business information for vendor accounts

Location Information

We collect precise location data when you use ZoRide to:

• Match you with nearby drivers
• Calculate fares and optimize routes
• Provide real-time tracking during trips
• Improve our services and safety features

Device Information

We automatically collect device information including IP address, operating system, device type, browser type, and app usage data to improve our Services and ensure security.

We use your information to:

• Provide, maintain, and improve our Services
• Process transactions and send related notifications
• Enable communication between riders and drivers
• Verify your identity and prevent fraud
• Provide customer support
• Send promotional communications (with your consent)
• Comply with legal obligations
• Ensure safety and security of our platform

We may share your information with:

• Service Providers: Third-party companies that help us operate our Services (payment processors, cloud hosting, analytics)
• Drivers and Vendors: Limited information necessary to complete transactions
• Legal Authorities: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Restricted access to personal information
• Secure payment processing through PCI-compliant providers
• Multi-factor authentication for sensitive accounts

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt-out of promotional communications
• Disable location services (though this may limit functionality)
• Request a copy of your data
• Lodge a complaint with data protection authorities

Children's Privacy

Our Services are not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email. Your continued use of our Services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us: